Delete Your Account - Mattime
Delete Your Account
We're sorry to see you go. If you'd like to delete your Mattime account and all associated data, you have two options:
Option 1: Delete from the App
You can delete your account directly from the Mattime app:
- Open the Mattime app
- Go to Settings
- Tap Account Management
- Select Delete Account
- Confirm your decision
Option 2: Request Deletion via Email
If you're unable to access the app or prefer to request deletion via email, please contact us:
Email: [email protected]
Please include the email address associated with your Mattime account in your request. We will process your deletion request within 30 days.
What Gets Deleted
When you delete your account, we permanently remove:
- Your profile information (name, email, profile picture, belt rank)
- All training session data and history
- Your goals and progress records
- Social connections and friend lists
- Any other data associated with your account
Important Notes
- This action is permanent and cannot be undone.
- You will lose access to any premium features or active subscriptions.
- If you have an active subscription, please cancel it separately through the App Store or Google Play Store to avoid future charges.
Questions?
If you have any questions about the deletion process or would like to discuss your concerns before deleting your account, please reach out to us at [email protected]. We're here to help.